Electro-Spec, Inc.’s innovative methods for service include the ability to follow each of your orders online. Not only can you track your orders…you can expedite, change shipping methods, view historical turnaround by part number, download packing lists, download certifications of compliance, and much more. Through our “Customer Portal”, you can access all of your orders as they are received, processed, and shipped back to you. From the time we receive the order until the time you receive the order back, you can track your order through this system.
If an item has shipped, you can click on the “detail link” and it will provide a hyperlink to UPS or FedEx to complete your tracking information.
If you need additional copies of documentation, you can download a PDF of the document right to your screen for each order.
This system also has the ability to manage inventory (kanban system) for orders you ship to us. You can view finished inventory, raw inventory, in-process inventory and conduct releases for plating and shipment, right from your desk. You can even upload shipping documents and purchase orders to our system through this portal when doing releases.
This system is updated every 30 seconds on our website and gives you the most up-to-date information on all of your orders. We understand the urgency of your orders and the need for immediate feedback on the status of these orders. Whether you are in the office or at home or on the road …. you will always have complete access and visibility to your orders through our online tracking and expediting system!
